Privacy Policy

Effective Date: April 23, 2025
‍CareCo HomeCare (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, their families, and all visitors to our website. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or our elderly home care services.

1. Information We Collect

We may collect the following types of information:
a. Personal Information
When you contact us or use our services, we may collect personal information including:

Full name
Phone Number
Email Address
Home Address
Health-related information (only with your explicit consent)
Emergency contact details

b. Non-Personal Information
We may automatically collect non-identifying data such as:

Browser type
IP address
Pages visited
Time and date of access
Device Information

2. How We Use Your Information

We use your information to:

Provide and manage elderly home care services
Respond to inquiries or requests
Personalize your experience with us
Improve our services and website
Comply with legal and regulatory obligations
Send service-related updates and notifications

We do not sell or rent your personal information to third parties.

3. How We Share Information

We may share your information:

With licensed and qualified caregivers for service delivery
With trusted service providers who assist in operating our business
When legally required (e.g., in response to a subpoena or court order)
In case of emergency, with appropriate medical personnel or emergency contacts

All third parties we work with are required to maintain confidentiality and adhere to strict data protection standards.

4. Data Security

We take your privacy seriously and implement industry-standard security measures to protect your information. These include:

Secure servers and encryption protocols
Restricted access to personal data
When legally required (e.g., in response to a subpoena or court order)
Regular monitoring for security vulnerabilities

5. Your Rights and Choices

You have the right to:

Access or update your personal information
Request a copy of the data we hold about you
Request deletion of your data (subject to legal obligations)
Withdraw your consent for certain uses of your data

To exercise these rights, please contact us at (855) 860-1280

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.